Last updated: 21 July 2026
Your password is delivered immediately after payment. Once it has been delivered, the purchase is not refundable. If something went wrong with your order — you were charged twice, or you never received your password — write to us and we will fix it, including by refunding you.
We sell digital access that is delivered in full, instantly, at the moment of purchase. There is nothing to return, and the content cannot be "given back" once the password has been issued. For this reason all sales are final.
If you are a consumer in the European Union: by completing your order you expressly ask us to start delivery immediately, and you acknowledge that you lose your 14-day right of withdrawal as soon as the password is delivered, in accordance with Article 16(m) of Directive 2011/83/EU.
We will refund you in the following situations. None of them require you to argue your case — a short email is enough:
Refunds are issued to the original payment method. Once we approve a refund it is sent within 5 business days; how quickly it appears on your statement then depends on your bank or payment provider.
If you simply no longer want a subscription, you do not need a refund — you need to cancel, which stops all future charges. You can do it in one click from your confirmation email or from our cancellation page. You keep access until the end of the period you have already paid for.
The Lifetime plan is charged once and never renews, so there is nothing to cancel.
If you do not recognise a charge, it will appear on your statement as VIP PASSWORD. Before opening a dispute with your bank, please write to contact@beyondmediagroup.io. We reply quickly and we can almost always resolve the situation directly — usually faster than a bank dispute would.
Beyond Media Group
contact@beyondmediagroup.io